Shipping Policy

Processing Time

Orders will be processed within 3-10 business days after submission for orders in stock.

And customized order will be shipped within 5-15 working days after confirmation.

You will receive an order confirmation email right after your order is submitted.

Shipping Cost

Free shipping within the USA (Tideacebike only offers free shipping on orders within the 50 US states, excluding Hawaii, Alaska, Virgin Islands, and Puerto Rico.)
In addition, you can choose to pay to customize faster shipping according to your needs.
If you have any questions about your shipping rates, please contact us via
 We will get back to you as soon as possible.

Shipping Area

Tideacebike delivers to the US, EU country, Africa, AU, RU and a lot countries . If your country is not on the list, don’t worry about it. More shipping locations will be available soon, please subscribe to our newsletter for more info.

Delivery Time

Generally, it takes 3-7 business days to ship to the US. Delays may occur due to business closures, weather, or other service interruptions.
Please note that some products are currently out of stock due to the ongoing pandemic. Thank you for being so patient during this time.

Duties & Taxes

International orders ship from our Chinese warehouse.
Due to China's customs policy, goods exported outside China are not taxed. However, due to the customs policies of different destinations, taxes and fees may be incurred, and you will be responsible for the resulting taxes and fees. You can consult the customs authorities for charges/rates.